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adoption-and-training-kit

Adoption and Training Kit

Overview

Help Desk Checklist

 

 
The Help Desk Checklist provides the help desk manager with a list of requirements that should be completed at various phases of the Lync rollout and deployment.
  • Help Desk Checklist
    This resource provides the help desk manager with a list of tasks—such as planning, support staff training, and the creation of new support procedures—that should be completed at various phases of the Lync rollout and deployment.
     
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