The IT pro and project manager roles will differ from one organization to another. In some organizations, the role will be filled by one person. In other organizations, the IT pro and the project manager roles will be filled by different individuals. Regardless of how the roles are filled, the tasks are essentially the same.

To make it easy for IT pros and project managers to roll out Lync 2010, we’ve provided the Rollout and Adoption Workbook, which you should download as a starting point. To learn about the workbook and to download it, see the next topic, Project Workbook.