Medium Investment: For information workers learning to use collaboration and conferencing in Lync 2010, it makes sense to post all the materials listed in the following table to your organization’s intranet site. You can easily do this with the Lync Custom Intranet Site solution. Through an email awareness campaign, make users aware that the training and user education resources are available, and recommend that they complete the Scenario Spotlights, watch the how-to videos, and download and print the Quick Reference card. Also, it is strongly recommended that information workers take the self-paced Collaboration and Conferencing training, which can be posted online.