High Investment: For administrative assistants and receptionists learning to use collaboration and conferencing in Lync 2010, we recommend that you post all the resources recommended in the following table to your organization’s intranet site. Then, through an email awareness campaign, you can make users aware that the resources are available and provide links to the intranet site. The Lync Custom Intranet Site provides a convenient way to set up a Lync-specific Microsoft SharePoint or HTML site. Strongly encourage users to watch the how-to videos and download the Conferencing and Collaboration Quick Reference card. Because administrative assistants serve as delegates for executives and schedule meetings on their behalf, offer one-on-one training to ensure that they know how to schedule large meetings and meetings on behalf of others.