Adoption and Training Kit

Lync Presence and IM – Find a Training Plan by User Profile

Select a user profile to find a training plan. The training plan includes a strategy for training the users in the profile, a set of workload/product-specific resources, and recommendations for using the resources based on the user profile.

Select a user profile:

Training Plan and Strategy

Medium Investment: If you want to offer a general training plan for Lync mobile clients for all users, plan for a medium investment. Plan on posting Quick Reference cards and Getting Started Guides, along with How-to videos to your organization’s intranet site. Also ensure that users have access to any FAQ or troubleshooting information.

Training and Education Assets (all assets listed below are available in the Download Package)

Asset	Type	Recommendation
Lync Mobile Client Comparison Table	Web Page	Recommended
Lync for Windows Mobile Help	How-to Articles	Recommended
Lync for Windows Mobile Quick Reference Card	How-to Video	Recommended
Lync for Windows Getting Started Guide	How-to Video	Recommended
Find a Contact – Lync for Windows Phone	.WMV	Recommended
Send and Receive an IM – Lync for Windows Phone	.WMV	Recommended
Make and Receive a Call – Lync for Windows Phone	.WMV	Recommended
Join a Meeting – Lync for Windows Phone	.WMV	Recommended
Lync for IPhone Help	How-to Articles	Recommended
Lync for IPhone Mobile Quick Reference Card	How-to Video	Recommended
Lync for IPhone Getting Started Guide	How-to Video	Recommended
Find a Contact – Lync for IPhone	.WMV	Recommended
Send and Receive an IM – Lync for IPhone	.WMV	Recommended
Make and Receive a Call – Lync for IPhone	.WMV	Recommended
Join a Meeting – Lync for IPhone	.WMV	Recommended
Lync for IPAD Help	How-to Articles	Recommended
Lync for IPAD Mobile Quick Reference Card	How-to Video	Recommended
Lync for IPAD Getting Started Guide	How-to Video	Recommended
Find a Contact – Lync for IPAD	.WMV	Recommended
Send and Receive an IM – Lync for IPAD	.WMV	Recommended
Make and Receive a Call – Lync for IPAD	.WMV	Recommended
Join a Meeting – Lync for IPAD	.WMV	Recommended
Lync for Android Help	How-to Articles	Recommended
Lync for Android Mobile Quick Reference Card	How-to Video	Recommended
Lync for Android Getting Started Guide	How-to Video	Recommended
Find a Contact – Lync for Android	.WMV	Recommended
Send and Receive an IM – Lync for Android	.WMV	Recommended
Make and Receive a Call – Lync for Android	.WMV	Recommended
Join a Meeting – Lync for Android	.WMV	Recommended

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Adoption and Training Kit

Lync Presence and IM – Find a Training Plan by User Profile

Lync Training Download

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