Find Support Online

Ask an expert through our forums and blogs dedicated to Microsoft Lync.
Get a Support Package for your Business:

• Microsoft Services
• Small Business Support Center
• Software Assurance
• Find resources near you in a Microsoft Technology Center

Request Direct Support

• Request support by e-mail, online, or by phone
• Locate international support

Get best practices and relevant advice from Microsoft experts, partners, and fellow users with these community resources?and get up-to-the-minute information on current and upcoming releases of Microsoft Communications.

Events and Webcasts

Learn from an extensive library of recorded events or sign up for an upcoming webcast or lab.

• Unified Communications Events Page: Register for an upcoming webcast or search through our library of pre-recorded sessions.
• TechNet Edge: Feature walkthroughs and more, including videos on the upcoming release of Microsoft Lync Server 2010.
• Tech-Ed 2010: TechTalks, deep dives, and interviews for IT professionals.

Forums

Interact with communities of Microsoft experts and fellow users to share information,tips, and advice.

• Office Communications Server Forums: Highly active forums covering planning and deployment, capacity planning, management, security, and many other topics.
• Unified Communications Developer Forums: Developer-focused forums discussing SDKs for Lync, Lync Server, and Unified Communications APIs.

Microsoft Blogs

Get the latest information on Unified Communications straight from the source.

• Unified Communications Group Team Blog: A collaborative effort by program managers, developers, testers, product management, and senior executives who are working to deliver on the Microsoft vision for unified
  communications.
• Lync Server Blog: News and tips from the Lync Server team.
• Lync Blog Lync 2010 features, tips, and compatible devices.

Team Member Blogs

Insights and tips from individuals working on Unified Communications at Microsoft.

• Thomas Laciano: The blog of a program manager focused on enterprise deployment. Currently working on Microsoft Lync? Server 2010.
• Jens Trier Rasmussen: Information about Exchange, Lync, and Lync Server.

MVP Highlights

The community is central to the success of Microsoft Unified Communications and its users. See highlighted active members of the Office Communications Server Forums.